University Library > Research Help/Reference Service
Research Help/Reference Service
Reference librarians provide direct, personal assistance to faculty, students, staff and community visitors.
Reference service includes assistance and instruction, both formal and informal, in using basic and/or specialized research tools. Training topics include library catalogs, print and online indexes, full-text databases, and Internet resources.
Reference help is available by phone, e-mail, chat, or in person.
Call 262-472-1032, e-mail questions to refdesk@uww.edu or use the online form. Reference via real-time chat is available 24 hours per day, 7 days per week. The Ask a Librarian (or AskAway) service uses software that allows chat sessions to be handled by staff at academic libraries other than the University Library. UW-Whitewater librarians respond to all emailed inquiries.
In-person assistance is available at the Reference Desk or appointments may be made to meet with a librarian one-on-one for more in-depth assistance or exam proctoring. Reference librarians staff the Library's Reference Desk during the following hours (except when the Library is closed):
Fall/Spring Semester | Intersession | Winterim | Summer Session
| Fall and Spring Semesters |
|
| Monday - Thursday |
8:00 a.m. - 10:00 p.m. |
|
Friday |
8:00 a.m. - 5:00 p.m. |
|
Saturday |
1:00 p.m. - 5:00 p.m. |
|
Sunday |
1:00 p.m. - 5:00 p.m. and 6:00 p.m. - 10:00 p.m. | |
| Intersession |
|
Monday - Friday |
8:00 a.m. - 4:30 p.m. |
|
Saturday - Sunday |
Closed | |
| Winterim |
|
Monday - Wednesday |
8:00 a.m. - 6:00 p.m. |
|
Thursday - Friday |
8:00 a.m. - 4:30 p.m. |
|
Saturday - Sunday |
1:00 p.m. - 5 p.m. | |
| Summer Session |
|
Monday - Thursday |
8:00 a.m. - 9:00 p.m. |
|
Friday |
8:00 a.m. - 4:30 p.m. |
|
Saturday |
12 noon - 4:00 p.m. |
|
Sunday |
4:00 p.m. - 8:00 p.m. | |