University Library > Fines and Fees

Fines & Fees

Overdue Fines | Lost/ Replacement Fees | How to Appeal Fines & Fees

Any library material that is not returned or renewed by the specified due date will be assessed overdue fees. When the Library is closed materials may be returned at one of two book drops located in the Andersen Library Building . Materials may be renewed online (before their due date) through your personal record.

Please note that the patron whose card is used to charge library materials is held responsible for the materials checked out on the card. It is highly discouraged for patrons to loan their library materials to others.

Overdue Fines

  • General circulation materials are $0.25 per day per item.
  • Overdue reserve materials are $1.00 per item per hour for 2-hour reserves and $1.00 per item per day for 1, 3, or 7-Day Reserves.
  • Overdue videos and films are $1.00 per day per item.

Patrons with more than $10 in outstanding fines may not borrow library materials until the fines are paid. Fines not paid at the time the material is returned will be processed and sent to Student Billing. A service charge of $0.50 is added and is payable only at the Cashier's Office.

In cases of disputed fines, patrons encouraged to submit an appeal and/or contact the Circulation Desk @ 262-472-5511 or circdesk@uww.edu.

 

 

Lost/ Replacement Charges

Library materials that are not returned within 28 days of the due date will be considered "lost". Patrons will be charged replacement costs for each item according to the following list:

Pamphlets $10.00
Most Books $50.00 *
Reference Books, Art Books, Kits, Games, AV Material Equipment, & other Specially Priced Material $50.00 *
Videos/DVDs $100.00 *

 

 

 

 

 

 

* or the actual cost if higher.

In addition to the charges above, a Non-Refundable processing fee ($15) and the maximum overdue fine ($65) per item are added for all lost materials. The overdue fines will be adjusted once the material has been returned. Patrons with Lost items may not borrow library materials until the materials are returned.

Unpaid fees will be sent to Student Billing and a service charge of $0.50 will be added. These fees must be paid at the Cashier's Office.

Any material which is lost, stolen, destroyed, or damaged should be reported immediately.

Although faculty and staff do not pay overdue fines, they will be billed (both replacement and processing fees) for any lost or damaged materials. It is also highly discouraged for faculty and staff to loan their library materials to others.

 

 

Appealing Fines & Fees

Patrons may appeal fines and/or fee charges may be by contacting the Circulation Desk at x5511 or circdesk@uww.edu . All patrons should be prepared to discuss the nature of the charges and why they believe the charges should be reduced or waived.

If the matter is not resolved to the patron's satisfaction, a formal written appeal may be made to the Circulation Coordinator (fragolap@uww.edu). This appeal should include the patron's name, ID number, telephone, email, and current mailing address. In addition, the patron should explain why they believe the charges should be reduced or waived as well as why the above mentioned informal resolution was unsatisfactory. The Circulation Coordinator will make every attempt to respond to all fine appeals within two weeks; however, it is the patron's responsibility to see that the matter is ultimately resolved.


If the matter still has not been resolved to the patron's satisfaction, an additional appeal may be made to the Library Director. The Library Director will appoint an Appeal Board to hear both sides of the dispute in order to reach a decision. This second appeal must be made within 10 days of the Circulation Coordinator's decision, and should include a detailed explanation of why the previous attempts to resolve the issue have been unsatisfactory. The Appeals board will render its decision within within 10 days and will serve as a final decision.

Please note: All Fine/Fees Appeals must be made within 120 days of the original due date.

Top of Page